Refund & Return Policy
Your satisfaction is our priority. We want every AK Royale Menswear purchase to be a confident and enjoyable experience.
Easy Returns
Simple and convenient return process for eligible products.
Refund Processing
Approved refunds are processed through the original payment method.
Return Eligibility
Products must meet our return conditions before approval.
Customer Support
Our support team is available to assist you with your return.
Return Eligibility
We accept eligible returns within 7 days from the date of delivery. To qualify for a return, the product should meet the following conditions:
- Product must be unused and unworn.
- Original tags and packaging must be intact.
- Product should not be damaged or altered.
- Order number or proof of purchase is required.
- Product must be returned in its original condition.
Non-Returnable Products
Certain products may not be eligible for return or refund. These may include:
- Products that have been used or worn.
- Products without original tags or packaging.
- Products damaged by the customer.
- Customized or personalized products.
- Products returned after the applicable return period.
How to Request a Return
Follow these simple steps to start your return request.
Contact Us
Contact our customer support team with your order details.
Submit Request
Share your order number and reason for requesting a return.
Product Pickup
Once approved, the eligible product will be arranged for pickup.
Inspection & Refund
After inspection and approval, your refund will be processed.
Refund Process
Once your returned product reaches us, it may be inspected to verify that it meets our return conditions.
- Returned products are inspected after receipt.
- Approved refunds are processed through the original payment method.
- Refund processing time may depend on your payment provider or bank.
- Applicable shipping charges may be deducted where permitted.
- You will be notified once the refund has been initiated.
Received a Damaged or Wrong Product?
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and clear photographs of the product and packaging.
Contact SupportExchange Policy
If you need a different size or eligible replacement, please contact our support team within the applicable return/exchange period.
- Exchange requests are subject to product availability.
- Products must be unused and in original condition.
- Original tags and packaging should be intact.
- Size exchanges may be subject to availability.
- Additional conditions may apply depending on the product.
Need Help With Your Return?
Our customer support team is ready to assist you with returns, refunds, exchanges and order-related questions.